Frequently Asked Questions

We know that when looking for property finance, you may have a lot of questions. This FAQs page covers some of the most common queries we're asked, helping you to better understand your options.

Crystal Property Finance is a specialist property finance brokerage. We help individuals and businesses secure tailored property finance solutions by sourcing suitable products from a wide panel of lenders.

We can source the following finance tailored to your needs: • Bridging Loans • Buy to Let Mortgages • Commercial Mortgages • Development Loans • Second Charge Loans • Residential Mortgages • Specialist Services

No. We are a broker, not a lender. We work with 50+ lenders to find finance solutions that best suit your circumstances.

You can apply by contacting us directly on 01827 338803 or through the enquiry form here. One of our advisers will discuss your requirements, assess your situation and guide you through the application process.

This will depend on the type of finance, but typically you will need to provide details about the property, your income and finances, identification documents and information on how you plan to repay the loan.

Timescales vary depending on the product and complexity of the case. Some short-term finance such as a bridging loan can be arranged quickly, while standard commercial or residential mortgages may take several weeks from application to completion.

We aim to secure competitive rates by comparing products across our lender panel. The rate offered will depend on factors such as the loan type, property and your financial circumstances.

Any fees will be clearly explained and agreed before you progress with your loan application.

Your information is treated as strictly confidential. We only share your details with relevant lenders and third parties involved in arranging your finance, in line with data protection regulations.

Early repayment is often possible, but some loans may include early repayment charges. We will explain any applicable terms before you complete your finance.

We’re sorry to hear that you’re not happy with our service. If you wish to make a complaint, please submit the details on our complaints page. Once received, we will investigate fully. We aim to resolve all complaints as quickly and fairly as possible, in line with our complaint’s procedure.